Patient Concerns

	When an individual has any concerns about patient care and safety in the hospital, that the hospital has not addressed, he or she is encouraged to contact the hospital’s management. If the concerns cannot be resolved through the hospital, the individual is to be encouraged by the hospital to contact the Joint Commission.

	The public may contact the Joint Commission’s Office of Quality Monitoring to report any concerns or register complaints about a Joint Commission-accredited health care organization by either calling 1-800-994-6610 or emailing complaint@jointcommission.org. Fax: Office of Quality Monitoring (630) 792-5636 Mail: Office of Quality Monitoring The Joint Commission One Renaissance Boulevard Oakbrook Terrace, IL 60181 If you have questions about how to file your complaint, you may contact the Joint Commission at this toll free U.S. telephone number, 8:30 to 5 p.m., Central Time, weekdays. (800) 994-6610

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Patient Care and Safety Concerns at Redlands Community Hospital

Patient Care and Safety Concerns
at Redlands Community Hospital